Terms & Conditions
These Terms & Conditions govern your use of the Aradhya925 website and your purchase of 925 sterling silver jewellery and related products from us. By accessing or using this site, you agree to these terms.
1. About Aradhya925
Aradhya925 is an online 925 sterling silver jewellery store based in India. We specialise in BIS-hallmarked 92.5% pure silver products including rings, pendants, earrings, bracelets, chains, kids jewellery and gift collections.
2. Use of the Website
- You must be at least 18 years old or use the site under the supervision of a parent/guardian.
- You agree not to misuse the site, attempt unauthorised access, or interfere with the security or performance of the website.
- All information you provide (name, address, phone, email) must be accurate and complete.
3. Product Information & Pricing
- We make every effort to accurately display product photos, descriptions, metal purity (925 sterling silver) and prices.
- Colours may vary slightly due to lighting and screen differences.
- All prices are shown in Indian Rupees (INR) and may change without prior notice.
- In case of any pricing error, we reserve the right to cancel or modify the order after informing you.
4. Orders & Payments
- Placing an order on Aradhya925 is an offer to purchase products under these terms.
- Orders are confirmed only after successful payment authorisation and internal verification.
- We use trusted payment gateways. Your card, UPI or net-banking details are processed securely by payment partners.
5. Shipping & Delivery
- We offer shipping across India. Many products come with free shipping, which will be shown at checkout.
- Estimated dispatch and delivery times are indicative and may vary due to courier delays or local restrictions.
- Risk of loss passes to you once the shipment is handed over to the courier at your shipping address.
6. Returns & Cancellations
- We generally offer a limited-period return or exchange policy as mentioned on the product or policy page.
- Returned items must be unused, undamaged and include all original packaging, tags and certificates.
- Customised or engraved products may not be eligible for returns except in case of manufacturing defects.
- Orders can be cancelled before dispatch by contacting our customer support team, where possible.
7. Store Pickup
If you select store pickup at checkout, your order will be processed and kept ready at the selected pickup location. You must collect the order within the communicated time frame and carry valid proof of identity.
8. Intellectual Property
- All content on this website including logos, text, product photos, graphics and designs are owned by or licensed to Aradhya925.
- You may not copy, reproduce, modify or distribute any content without our prior written permission.
9. Limitation of Liability
- We strive to ensure accurate product details and secure operations, but we do not guarantee the site will be error-free or uninterrupted.
- To the maximum extent permitted by law, Aradhya925 shall not be liable for any indirect, incidental or consequential damages arising from your use of the website or products.
10. Privacy
Your privacy is important to us. Please read our detailed Privacy Policy to understand how we collect, use and protect your personal data.
11. Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes in our business, laws or services. Updated terms will be posted on this page with a revised date.
12. Contact Us
For any questions regarding these terms, orders or your experience with Aradhya925, you can contact us at:
Email: aradhyasterlingsilver@gmail.com
Customer Care: +91 95803 79788